Is there a public parking lot in the area?
Yes, the Chevêne parking lot is located 100 meters from the hotel (rate: 0,80 € per hour during the day and 0,40 € per hour during the night. Parking is free on Sundays and on public holidays). Ask a receptionist to validate your parking, allowing you to park for free from 9 pm until 8 am.
Can I park my car in front of the hotel while I am unloading my luggage?
Yes, we have a drop-off parking area.
Do you offer a shuttle to and from the airport?
Yes, we can reserve transportation for you to and from the airport. Please contact us by email: firstname.lastname@example.org
What is the average price for a taxi coming from the Geneva Airport?
About 120 €
Can I choose the type of bed in my room?
Yes, but each category of room has a specific size bed. Please verify the size in the room description.
Are there non-smoking rooms?
All of the rooms are non-smoking.
Can I bring my cat or dog?
Yes, there will be a supplemental charge of 7 € per animal, per day.
Is there an elevator?
Is there air conditioning in all of the rooms?
Can I access the internet if I do not have a laptop or other device?
Yes, feel free to use the Business Corner in the lobby.
Is there a high speed internet connection in the rooms?
Yes, Wi-Fi is available.
Are there any rooms quieter than others?
Yes, the ones facing the courtyard, but all of our rooms are soundproof.
How can I make a reservation?
You can contact us directly at email@example.com
Does the hotel have handicap-accessible rooms available?
What languages are spoken at the front desk?
French, English and Spanish.
If we come with a child, can you provide an extra bed in the room?
We have triple rooms available that are more spacious.
Do you have cribs available?
Yes, there is no extra charge for children under 3.
Do you have high chairs available for breakfast?
Do you have a bottle warmer?
No, but you can ask one of our servers to heat up the bottle.
Do I need to bring a hairdryer??
No, you can find a hairdryer in the desk in the room.
Do I need to bring an iron?
No, we can provide one upon request.
Is it possible to get a wake-up call in the morning?
Yes, contact the front desk.
Do you have a safe in the room?
Yes, a safe with a combination is provided.
Are there international channels? If so, which ones?
BBC World, Canal 24 Horas, CNBC EUROPE, EURONEWS, MTV Austria, RAI 1, RAI 2, RAI 3, RAIMED, RUSSIA TODAY, TELESUN, TVE International.
Are there telephones in the rooms with a direct line?
Is there a minibar in the room?
No. However, our bar, "Face Nord", is open from 6:30 pm until 9:30 pm. Also, a large selection of drinks can be brought to your room when ordered at the front desk.
I have never been to Annecy before. Is there anyone who can help guide me?
Yes, our receptionists would be pleases to help guide you and give you advice on what do during your trip. You can also find a city map at the front desk.
How can I provide suggestions, questions or complaints to the management?
You can send an email to firstname.lastname@example.org