General Data Protection Regulation

Updated June 11, 2018

General Data Protection Regulation

This Privacy Policy defines and informs you of the manner in which HOTEL INTERNATIONAL uses and protects the information you transmit to us, if any, when you use this site accessible from the following URL : www.bw-annecy.com (hereinafter the “Site”).

Please note that this privacy policy may be amended or supplemented at any time by HOTEL INTERNATIONAL, particularly with a view to complying with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the beginning of this policy. These modifications engage the User as soon as they are posted online. It is therefore appropriate that the User consults regularly this policy of confidentiality and use of cookies to learn about any changes.

1/ PERSONAL DATA

In general, you can visit the HOTEL INTERNATIONAL Website without disclosing any personal information about you. In any case, you are in no way obliged to transmit this information to HOTEL INTERNATIONAL.

However, in case of refusal, you may not be able to benefit from certain information or services that you have requested. As such, HOTEL INTERNATIONAL may be required in certain cases to ask you to enter your surname, first name, email address, telephone number, company and function (hereinafter your “Personal Information”). By providing this information, you expressly agree that it will be processed by HOTEL INTERNATIONAL, for the purposes indicated in point 2 below and for the purposes stated at the end of each form.

In accordance with the General Regulation on Data Protection (General Data Protection Regulation) adopted by the European Parliament on April 14, 2016, and the Data Protection Act of January 6, 1978 amended, HOTEL INTERNATIONAL informs you of the following:

1. Identity of the controller

The controller is the company HOTEL INTERNATIONAL, having its headquarters at 5, Avenue du Thiou, 74000 Annecy – France / Phone. : + 33 (0) 4 50 52 35 35

2. Purposes of the treatment

HOTEL INTERNATIONAL may process your Personal Information:

(a) for the purpose of providing you with the information or services you have requested (in particular: sending the Newsletter, commercial offer, white papers or the assessment of your level of compliance via a quiz); and or

(b) for the purpose of collecting information enabling us to improve our Site, our products and services (in particular by means of cookies); and or

(c) for the purpose of contacting you regarding various events relating to HOTEL INTERNATIONAL, including but not limited to product updates and customer support.

3. Recipients

Only HOTEL INTERNATIONAL is the recipient of your Personal Information. These, whether in individual or aggregated form, are never transmitted to a third party, notwithstanding the subcontractors to which HOTEL INTERNATIONAL calls (you will find more information about them in point 7 below). Neither HOTEL INTERNATIONAL, nor any of its subcontractors, sells the personal data of the visitors and Users of its Site.

4. The duration of the retention

Your Personal Information is kept by HOTEL INTERNATIONAL only for the time corresponding to the purpose of the collection as indicated in 2 above which can not in any case exceed 24 months.

5. Computer Rights and Freedoms

You have the following rights regarding your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1 or by email reservation@bw-annecy.com.

  • Right of access and communication of data

    You have the faculty to access the Personal Information that concerns you.

    However, because of the obligation of security and confidentiality in the processing of personal data which is incumbent on HOTEL INTERNATIONAL, you are informed that your request will be processed provided that you bring back the proof of your identity, in particular by the produce a scan of your valid ID (if requested by our dedicated electronic form) or a signed photocopy of your valid ID (in case of written request).

    HOTEL INTERNATIONAL informs you that it will be entitled, if necessary, to oppose manifestly abusive requests (by their number, their repetitive or systematic nature).

    To help you in your process, especially if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a mail template developed by the National Commission of Computing and Liberties (the “CNIL”).

    https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces
     
  • Right to rectify data

    Under this right, the law allows you to request the rectification, updating, locking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or obsolete.

    Also, you can set general and specific guidelines regarding the fate of personal data after your death. In this case, the heirs of a deceased person may demand to consider the death of their loved one and / or to make the necessary updates.

    To help you in your process, especially if you wish to exercise, for your own account or on behalf of one of your deceased relatives, your right of rectification through a written request to the postal address mentioned in point 1, you will find by clicking the following link a mail template developed by the CNIL.

    https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees
     
  • Right of opposition

    The exercise of this right is only possible in one of two situations :
    - When the exercise of this right is based on legitimate grounds; or
    - When the exercise of this right is intended to prevent the collected data from being used for commercial prospecting purposes.

    To help you in your process, especially if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking the following link a mail template developed by the CNIL.

    https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet
     

6. Reply duration

HOTEL INTERNATIONAL undertakes to respond to your request for access, rectification, opposition or any other additional request for information within a reasonable period of time, which may not exceed one month from receipt of your request.

7. Complaint to the competent authority

If you consider that HOTEL INTERNATIONAL is not respecting its obligations with regard to your Personal Information, you can address a complaint or a request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.